ISO 20000:2015 is an international IT service standard helping to guarantee that services are provided in a qualitative and effective manner. The certificate shows that Forbis company provides services by taking into consideration the best international practices and its IT service management structure corresponds with the requirements of ITIL V3 (Information Technology Infrastructure Library).
Information security management certificate ISO 27001:2013 obtained is important to all departments, systems and structures of the company because the requirements of this standard are directly related to the security of integrity, confidentiality and accessibility of all information of the company. ISO 27001:2013 promotes optimal setting of requirements for information security management system, assessment of the risk and installation of appropriate control measures.
ISO certificates are not only an assessment showing that the company’s working methods correspond with global standards, but also a huge obligation to constantly improve management systems in order to improve the quality of services provided, guarantee information security and always meet the expectations of customers.