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Training

The work with every new system has its distinguishable features and requires special knowledge.  We assist our customers in learning how to work with FORPOST. The first training courses start in the course of the system implementation project. They are an inseparable part of our services.
 
If required, we give customers a possibility to get acquainted with separate components of the system, subsystems, or products.
 
We organize training courses regarding the specifics and competency of the staff work: we train both highly-qualified system administrators, as well as ordinary FORPOST users. 
The customers themselves choose the most convenient place or way of training: it may take place in the office of the customer, in our company, or remotely.
 
Familiarizing training of FORPOST administrators
  • system concept and architecture;
  • interface principles;
  • system administration;
  • setting of user rights;
  • adjusting methods and means;
  • routine activities;
  • creation and update of classifiers;
  • account parameters;
  • operation parameters;
  • operation packages: formation and execution;
  • report monitor;
  • informational products.
Familiarizing training of FORPOST users
  • the system of information on customers;
  • account opening and administration;
  • internal, interbranch, interbank, and international operations;
  • payment documents;
  • operation control;
  • analytical functions;
  • cashier’s workplace.
Training of the employees of the bank IT division
  • training of programmers;
  • training of operation group;
  • training of technologists.
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